Medical Group Victoria
Medical Group Victoria Pty Ltd
370 St Kilda Road Melbourne Vic 3004
Tel: (03) 8637 0792
ABN 63 627 340 194
About Us
Medical Group Victoria Pty Ltd is a boutique sized group. We value our working relationship with clients and are committed to providing an efficient, knowledgeable and compliant service for all those we engage with.
Our personnel have many years experience working in healthcare. We engage with other external professional entities to assist clients, as and when required.
Professional services available within Medical Group Victoria include, but are not necessarily limited to:
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business and practice management for registered medical practitioners;
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project management and change management in healthcare;
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sessional rooms availability/on-site reception for registered medical practitioners during sessional clinics.
We are located at the Royal Domain Corporate Building at 370 St. Kilda Road Melbourne (opposite the Shrine of Remembrance). The address is accessible by trams in St Kilda Road (numbers 3, 5, 6, 16, 64, 67, 72) or Park/Wells Street (number 58). On-street car parking is available within the general locale.
The ANZAC train station (within easy walking distance of 370 St Kilda Road) remains under construction (due to open some time in 2025).
The rooms are accessed via the ground floor of 370 St. Kilda Road (three lifts available). Ramp availability is at the rear of the building. There are public toilet-conveniences on each floor within the building. Accessible-toilet conveniences are on the ground floor only. There are multiple eateries available for enjoyment within a short walk of our location.
Examples of available professional services are listed below. Any enquiries related to listed services, or other project/workflows enquiries, can be made via email contact@medicalgroupvictoria.com or by telephoning (03) 8637 0792. A dedicated on-site meeting room is also available to discuss client needs.
Business/Practice Management
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New business/practice strategic planning, innovation and implementation.
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Practice location layout and design.
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IT implementation.
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Staff recruitment, onboarding and training.
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Document control.
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Existing practice strategic planning, innovation and implementation.
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Change management planning and implementation.
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Transcription services (medical and medico-legal reporting).
Project Management/
Change Management
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Project management, design, scope, implementation, personnel-training, outcome reporting.
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Service delivery review and co-ordination.
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Strategic planning and reporting.
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Change management planning and implementation.
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Pre-RACGP accreditation planning, innovation and implementation.
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Clinical governance pillars and improvement implementation.
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Board/Committee support, Minute taking, report writing.
Sessional Consulting Room Rental
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Sessional room hire for registered medical practitioners and for medical and medico-legal consulting.
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Fully out-fitted consulting room, secondary meeting room, reception booth and waiting room.
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Visiting clinicians are welcome to consult with their own receptionist or may utilise the MGV's on-site reception staff.
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Secure IT remote connectivity to clinician's home-site when consulting.
Professional Services
General Information
Privacy Policy:
Medical Group Victoria's personnel are compliant with Australia's Privacy Act/Principles. Any information or documentation received from clients is securely stored within a password protected database and accessible by MGV personnel only. A daily system backup is also undertaken. Information is not shared with another party unless specifically requested by a client.
With respect to patients attending Medical Group Victoria to consult with a visiting clinician, our personnel do not have access to clinicians' records. Visiting clinicians do supply a clinic list (and which contains patient-names and telephone numbers) and for the purposes of their individual clinic session within the rooms. The appointment list is securely destroyed at the end of each clinic.
Enquiries relating to Medical Group Victoria's privacy policy should be forwarded to contact@medicalgroupvictoria.com and addressed to 'the manager'.
Complaints Policy:
Enquiries or complaints relating to Medical Group Victoria and the services provided (e.g. management services, sessional rooms leasing, rooms facilities, on-site personnel) should be forwarded to contact@medicalgroupvictoria.com and addressed to 'the manager'.
Any concerns in relation to a patient's experience with a visiting clinician and seen within Medical Group Victoria, are to be forwarded directly to the clinician.
Please refer to the Telephone Numbers of Note below for further assistance, if required.
Information For Patients Attending Medical Group Victoria's Site:
Clinicians working on a sessional basis within the rooms of Medical Group Victoria have their own website and as such are not listed within this website.
All enquiries related to a patient's healthcare, including the following areas of enquiry, are to be made directly to the clinician's rooms and not via Medical Group Victoria.
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Appointments and referrals.
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Fees.
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Clinical care.
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Feedback and complaints.
Of most importance, any concerns of an urgent clinical nature are to be directed to the clinician's rooms and not made via Medical Group Victoria.
Notable Telephone Numbers For Assistance:
Emergency Services Tel: 000
Alfred Hospital Tel: 9076 2000
Royal Melbourne Hospital Tel: 9342 7000
Royal Women's Hospital Tel: 8345 2000
Western Hospital Tel: 8345 6666
Consumer Affairs Victoria Tel: 1300 558 181
Health Complaints Commissioner Tel: 1300 582 113
AHPRA Tel: 1300 419 495
Office of Australian Information Commissioner Tel: 1300 363 992